Welcome to OnlineSpects. This Privacy & Cookie Policy explains how we collect, use, share, and protect your personal information when you visit our website OnlineSpects and use our services. We are committed to ensuring that your privacy is protected.
By using our Site, you consent to the data practices described in this policy. Please read this document carefully.
1. Information We Collect
We may collect the following types of information from you:
Personal Data: Includes your name, email address, phone number, mailing address, payment details, and any other personal information you provide during purchase, registration, or communication with us.
Non-Personal Data: Includes browser type, IP address, device information, website usage data (via cookies), and other technical data.
Purchase Information: Transaction details, product preferences, and other data related to your purchases.
2. How We Use Your Information
We use your data to:
- Process your orders and manage your account.
- Provide customer support and respond to inquiries.
- Improve our website and services.
- Send promotional emails about new products, offers, or updates (with your consent).
- Analyze site usage and improve the customer experience.
3. Legal Basis for Processing
We process your personal data based on:
- Your consent (e.g., when signing up for newsletters).
- The necessity for the performance of a contract (e.g., processing your orders).
- Legitimate business interests (e.g., improving services).
4. How We Share Your Data
We may share your data with third-party service providers who assist us with:
- Payment processing (e.g. PayPal).
- Order fulfillment (e.g., shipping companies).
- Website hosting and analytics (e.g., Google Analytics).
- Marketing and communication tools (e.g., email marketing services).
We will never sell your data to third parties.
5. How We Protect Your Data
We implement security measures, such as SSL encryption, to protect your personal data. However, please note that no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
Depending on your jurisdiction, you have the following rights regarding your personal data:
- Right to access the personal data we hold about you.
- Right to rectify incorrect or incomplete data.
- Right to request deletion of your data (subject to certain exceptions).
- Right to restrict the processing of your data.
- Right to object to the use of your data for marketing purposes.
- Right to data portability.
To exercise any of these rights, please contact us at info@onlinespects.co.uk.
7. Cookies
Our Site uses cookies to enhance your experience. Cookies are small files placed on your computer that help the website function properly and track visitor behavior.
- Essential Cookies: Necessary for website functionality (e.g., shopping cart, login).
- Analytical Cookies: Help us understand how visitors use the website (e.g., Google Analytics).
- Marketing Cookies: Used to show relevant ads and offers.
By using our Site, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their policies before sharing your personal data.
9. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page, and you will be notified of any significant updates.
10. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact us:
OnlineSpects
Email: inquiry@onlinespects.co.uk
Phone: +44 7494 496803